DHS EAGLE II Teaming Coordinator
DHS Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II) program is Multiple Award, indefinite delivery, indefinite quantity (IDIQ) contract to provide a information technology (IT) solutions through performance of a wide range of support services for use throughout the U.S. Department of Homeland Security (DHS). EAGLE II has a base period of performance of five years with two one-year options.
On May 9, 2014, Energy Enterprise Solutions, LLC was selected as a prime contractor on the EAGLE II contract. EES received a contract award in FC1 which includes System Design, Development, Implementation, and Integration, Software Design and Development, and Operations and Maintenance. EES has the flexibility and experience to effectively and efficiently support the needs of DHS. We bring the latest information technology and capabilities, Project Management Professional (PMP)-certified project managers, and a commitment to quality and reliability. EES focuses on what it takes to achieve customer success.
No current awards on EAGLE II, to see past performance on DHS Eagle click here.
Quality Assurance Program
EES is committed to customer satisfaction, employee development, and continuous process improvement. EES quality initiatives are based on industry best practices, customer feedback, independent review, and our corporate commitment to delivering the best possible products and services to our customers. In support of the Eagle Program, EES will implement an ISO 9001:2008-compliant Quality Management System (QMS) certified and registered by QMI. Implementation of the QMS will ensure that continual process improvement is established and quality procedures and standards are enforced throughout the life of a contract. The QMS set of best practices provides the foundation for all project related procedures and uses Service Level Agreement (SLA) metrics as primary measures of success. Proper documentation of plans and procedures is necessary and required since the QA activities of process monitoring, process auditing, product and service evaluation, and auditing rely heavily upon unequivocal definitions to measure service, and ultimately, project compliance.
EES uses a five-step QA process known as the "5C" methodology which is aligned to the ISO "Plan-Do-Check-Act" methodology for process improvement. The 5C methodology; Collect, Create, Cultivate, Cascade, and Confirm; is used to evaluate the quality of program performance and adherence of the program to the established standards, processes, and procedures.
This methodology will enable us to note trends, manage performance and change effectively, identify root causes for performance issues, determine appropriate actions, and facilitate continual performance improvement.
Corrective Action Process
Point of Contact